客户关系管理系统 JAVA+Vue.js+SpringBoot+MySQL

毕 业 设 计（论 文）

题目：客户关系管理系统

摘 要

现代经济快节奏发展以及不断完善升级的信息化技术，让传统数据信息的管

管理员管理字典管理、沟通记录管理、客户管理、客户积分管理、客户线索管理、

员工管理、管理员管理等功能。客户关系管理系统的开发根据操作人员需要设计

的界面简洁美观，在功能模块布局上跟同类型网站保持一致，程序在实现基本要

求功能时，也为数据信息面临的安全问题提供了一些实用的解决方案。可以说该

程序在帮助管理者高效率地处理工作事务的同时，也实现了数据信息的整体化，

规范化与自动化。

关键词：客户关系管理系统；SSM 框架；Mysql；自动化

The fast-paced development of the modern economy and the continuous

improvement and upgrading of information technology have allowed the management

framework, uses the cross-platform Java language that can develop large commercial

websites, and the Mysql database, one of the most popular RDBMS application

software, for program development. It enables users to select test questions online,

complete their answers, and view the assessment scores online. The administrator

manages question bank information, test paper information, and view student scores

and other functions. The development of the online examination system is based on

the operator's needs. The interface is simple and beautiful. The layout of the

functional modules is consistent with that of the same type of website. The program

also provides some practical solutions to the security problems of data and

information when it implements the basic required functions . It can be said that this

1.1 研究背景 .........................................................................................................1

1.2 目的和意义 .....................................................................................................1

1.3 论文结构安排 .................................................................................................2

2 相关技术............................................3

2.1 SSM 框架介绍 .................................................................................................3

2.2 B/S 结构介绍 ...................................................................................................3

2.3 MYSQL 数据库介绍..........................................................................................4

3 系统分析............................................6

3.1 系统可行性分析 .............................................................................................6

3.3 系统流程分析 .................................................................................................8

3.4 系统功能分析 ...............................................................................................11

4 系统设计...........................................12

4.1 系统概要设计 ...............................................................................................12

4.2 系统功能结构设计 .......................................................................................12

6 系统测试...........................................19

6.1 系统测试的特点  .........................................................................................19

6.2 系统功能测试 ...............................................................................................20

6.3 测试结果分析 ...............................................................................................20

结 论...............................................22

致 谢...............................................23